FastComet Hosting
Performance that will exceed your expectations and the best performing infrastructure!
Technical support
Extraordinary technical support and customer service is one of the main reasons why customers appreciate FastCloud as the number one hosting solution for personal or business websites. Transparency and honesty are part of the core values in hosting assistance by providing:
- Assistance 24/7/365;
- 15 minutes medium response time! (Estimated based on 10,000 support requests, 83% of requests were resolved in less than 15 minutes.)
- 3 levels of assistance! So that a request can be solved as easily as possible by the most suitable person.
Website & Server Security
Servers protected by the FastGuard system learn from each attack and inform each other about malicious activities. The result is a global defense network that counters botnet attacks, exploits, malicious traffic, spam, DNS and HTTP/S DDoS attacks, and many other threats that protect all types of websites while improving performance.
While different web security methodologies are based only on separating security at network, application and server level, FastComet provides a multi-tiered integrated solution to adequately protect the wide variety of applications used by a modern infrastructure.
A modern web project must satisfy not only business logic to fulfill its purpose, but also customer requirements in terms of features and usability. This can set a precedent for a trade-off between security, performance and usability.
To meet these challenges, FastComet has created the FastGuard security methodology to ensure the best possible security at all levels to secure websites and hosting accounts from both external threats and possible security breaches at the level of the applications used of customers offering:
- DNS and DDoS Protection
- Firewall that uses AI
- Web Application Firewall (WAF)
- Secure account isolation
- Professional anti-spam email security
- Daily backup with one click restore. Every account is backed up daily, ensuring that essential data is safe and secure. Using the backup system, files, databases, email accounts or even SSL and DNS zones can be restored.
Customers also benefit from the protection and security of websites at the highest level offered by the Imunify360 system.
Tier4 Data Centers
Using FastCloud infrastructure to deliver optimal speed and performance to your website. to both customers and visitors, customers can choose from 10 data centers strategically located in North America, Europe, Asia and Oceania and connected by an extensive and powerful private and public network, our hosting solutions are where they need to be be your site
No matter the data center choosen, FastComet network guarantees the high performance, low latency and reliability your applications need.
What is a Tier4 data center?
Tier 4 is an enterprise data center level with redundant instances and dual powering of servers, storage, network connections and power cooling equipment. It is the highest performing category of data center, where redundancy is applied across the entire computing and non-computing infrastructure of the data center.
Uptime 99.99%
All hosting companies experience downtime from time to time. The only difference is how transparent and responsive they are when it happens. FastComet maintains an uptime above the industry average of 99.9% not only for the network, but also for your website, email and core services.
Status check every 60 seconds
internal systems access and check the status of all hosted servers every 60 seconds from 7 independent locations on 4 continents. That translates to over 10,080 checks for each server every day.
No account suspension policy
The company constantly monitors the resources of each type of account! If a problem occurs with the usage of the resources allocated to the chosen hosting account, the support team will proactively notify the customer and help them resolve it instead of suspending the account.
